Support at Home
Price Plan - Effective 1st January 2026
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Clinical Supports
Service Unit Weekday Saturday Sunday Public Holiday
6am-8pm 8pm-6am
Community Nursing Hour $168 $180 $216 $268 $320
Short $84 $90 $108 $134 $160
Nursing Assistant Hour $96 $104 $124 $152 $180
Short $48 $52 $62 $76 $90
Care Management Hour $152 $152 $152 $152 $152
Consumables Item As per Nurses recommendation/prescription
Independence and Everyday Living Supports
Service Unit Weekday Saturday Sunday Public Holiday
6am-8pm 8pm-6am
Home Care Assistant Hour $90 $96 $116 $140 $168
Sleepover Sunday-Thursday Friday Saturday Public Holiday
Shift $564 $660 $780 $924
Hour $47 $55 $65 $77
Assistive Technology & Home Mod. Item See Assistive Technology and Home Modifications (AT-HM) Scheme below
Accompanied Activities KM $1.50 per km unit add on
All prices are GST exclusive
Service Descriptions

Community Nursing Visits

Community Nursing is provided by our Registered and Enrolled Nurses. Most nursing care can be completed during a short visit, which is less than or equal to 30 minutes. The hourly rate applies after this time.

When appropriate our Community Nurses may delegate routine aspects of your clinical care to our Home Care Assistants, who have the necessary competence to meet your needs.

In some circumstances, short notice requests for nurses may incur a minimum fee of 4 hours at the relevant hourly rate. We will advise you if this is the case prior to confirming the requested service.

Care Management

Care Management is an essential feature of your Support at Home services. Together we will create your Care and Services Plan, personalised to best meet your needs. Services provided to you will be co-ordinated, monitored and reviewed in order to support any changes, or adjustments, that may be required.

Care Management is capped at 10% of your Support at Home quarterly budget.

Home Care Assistants

Services they can provide include:

  • Independence Supports:
    • Personal Care
    • Social Support
    • Community Engagement
    • Respite
  • Everyday Living Supports:
    • Domestic Assistance
    • Meal Preparation
    • Home and Garden Maintenance

Sleepover

A sleepover is a 12 hour shift that includes 4 hours of active service and an 8 hour sleep period. If the Home Care Assistant is required to attend to the client’s needs for greater than one hour during the sleep period then an additional disturbance fee of $116 per hour will be applied.

Accompanied Activities

This is when your Home Care Assistant accompanies you on an outing or to an appointment.

Associated Providers

Services provided by third-party associated providers.

Category / Service Unit Range / Price
Clinical Supports
Allied Health and other therapeutic services Hour $80 - $350
Nutrition Item Prescribed
Independence Supports
Therapeutic services for independent living Hour $90 - $200
Indirect transport Trip -
Assistive technology and home modifications Item Final Agreed Price
Everyday Living Supports
Meal Delivery Meal $10 - $25
All prices are GST exclusive

Associated Providers are third party providers we contract to provide care and support services to you. When using an Associated Provider, we charge you their price plus 10% for overhead costs.

Assistive Technology & Home Modifications (AT-HM) Scheme

  • Assistive Technology: Administration costs are capped at 10% of the item/item bundle cost or up to $500 (whichever is lower).
  • Home Modifications: Co-ordination costs are capped at 15% of the quoted cost or up to $1,500 (whichever is lower).
  • Unspent Funds: For AT-HM, HCP Commonwealth unspent funds must be used, if available, before AT-HM funding tiers are accessed.